Female Candidates: Airtel Guwahati is Hiring a Customer Relationship Officer (CRO)

Exciting Opportunity for Female Candidates: Airtel Guwahati is Hiring a Customer Relationship Officer (CRO)

Airtel, a leading telecommunications company in Guwahati, is currently seeking talented and dynamic female candidates for the position of Customer Relationship Officer (CRO). If you are a graduate with excellent communication skills and have 0-1 year of experience in sales and customer service (though not mandatory), this could be the perfect opportunity for you to kick-start your career. Read on to learn more about the qualifications, responsibilities, and application process for this role.

Qualifications and Experience:

To be considered for the position of Customer Relationship Officer (CRO) at Airtel Guwahati, you should meet the following criteria:

1. Minimum Graduate: You should have successfully completed your graduation.
2. Experience: While 0-1 year of experience in sales and customer service is preferred, it is not mandatory for this role.
3. Great Communication Skills: Excellent verbal and written communication skills are essential for effective customer interaction.
4. Female Candidates Only: This position is open exclusively to female candidates.

Responsibilities of a Customer Relationship Officer (CRO):

As a Customer Relationship Officer (CRO) at Airtel Guwahati, you will be responsible for the following:

1. Customer Service: Provide exceptional customer service, ensuring customer satisfaction and addressing their queries and concerns.
2. Sales Support: Assist in promoting Airtel products and services, upselling and cross-selling as per customer requirements.
3. Relationship Building: Build and maintain strong relationships with customers to enhance their overall experience and loyalty.
4. Issue Resolution: Resolve customer complaints and issues promptly, ensuring a positive resolution.
5. Documentation: Maintain accurate and up-to-date records of customer interactions and transactions.

Application Process:

Assam Direct Recruitment Guide Book PDF Assamese Medium: Click Here English Medium: Click Here

To apply for the position of Customer Relationship Officer (CRO) at Airtel Guwahati, please follow these steps:

1. Click on the following link to access the Google Form: Click Here
2. Fill out the Google Form with all the required information.
3. Additionally, forward your updated resume/CV to the following email addresses:
   • [email protected]
   • [email protected]

Please note that the email submission should include your resume/CV as an attachment.

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