Exciting Opportunity for Female Candidates: Airtel Guwahati is Hiring a Customer Relationship Officer (CRO)
Airtel, a leading telecommunications company in Guwahati, is currently seeking talented and dynamic female candidates for the position of Customer Relationship Officer (CRO). If you are a graduate with excellent communication skills and have 0-1 year of experience in sales and customer service (though not mandatory), this could be the perfect opportunity for you to kick-start your career. Read on to learn more about the qualifications, responsibilities, and application process for this role.
Qualifications and Experience:
To be considered for the position of Customer Relationship Officer (CRO) at Airtel Guwahati, you should meet the following criteria:
- Minimum Graduate: You should have successfully completed your graduation.
- Experience: While 0-1 year of experience in sales and customer service is preferred, it is not mandatory for this role.
- Great Communication Skills: Excellent verbal and written communication skills are essential for effective customer interaction.
- Female Candidates Only: This position is open exclusively to female candidates.
Responsibilities of a Customer Relationship Officer (CRO):
As a Customer Relationship Officer (CRO) at Airtel Guwahati, you will be responsible for the following:
- Customer Service: Provide exceptional customer service, ensuring customer satisfaction and addressing their queries and concerns.
- Sales Support: Assist in promoting Airtel products and services, upselling and cross-selling as per customer requirements.
- Relationship Building: Build and maintain strong relationships with customers to enhance their overall experience and loyalty.
- Issue Resolution: Resolve customer complaints and issues promptly, ensuring a positive resolution.
- Documentation: Maintain accurate and up-to-date records of customer interactions and transactions.
To apply for the position of Customer Relationship Officer (CRO) at Airtel Guwahati, please follow these steps:
- Click on the following link to access the Google Form: Click Here
- Fill out the Google Form with all the required information.
- Additionally, forward your updated resume/CV to the following email addresses:
Please note that the email submission should include your resume/CV as an attachment.
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