ICICI Bank Latest Vacancy in Assam | ICICI Bank Recruitment 2024

by Dhrubajyoti Haloi
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ICICI Bank Latest Vacancy in Assam | ICICI Bank Recruitment 2024: ICICI Bank, one of India’s leading private sector banks, has announced new vacancies in Assam for 2024. If you are looking for an opportunity to build a career in the banking sector, this is your chance. ICICI Bank Recruitment 2024 offers a variety of roles that cater to different skill sets and qualifications. This article will guide you through the latest job openings, their responsibilities, qualifications required, and how to apply.

Are you looking for a promising career in the banking sector? ICICI Bank, one of the leading private banks in India, has announced its latest vacancies in Assam for the year 2024. This article will provide you with comprehensive details about the job openings, the roles and responsibilities, required qualifications, and how to apply. Whether you are a fresh graduate or an experienced professional, ICICI Bank offers exciting opportunities for career growth. Read on to discover how you can become a part of this prestigious institution.

ICICI Bank Latest Vacancy in Assam

ICICI Bank Recruitment vacancy Details 2024

Assam Direct Recruitment Guide Book PDF

Assamese Medium: Click Here

English Medium: Click Here

ICICI Bank is renowned for its customer-centric approach and innovative banking solutions. With its extensive network and diverse product offerings, it stands as a pillar of financial stability and growth. The bank’s recruitment drive for 2024 aims to attract talented individuals who can contribute to its mission of providing top-notch banking services. Here are the latest job openings in Assam:

1. E-Relationship Manager

About the Role

As an E-Relationship Manager, you will play a crucial role in managing and enhancing customer relationships. This role involves interacting with various segments of the bank’s customers, understanding their needs, and offering tailored banking solutions. Your primary responsibility will be to act as a one-point contact for mapped customers, ensuring their banking journey is smooth and satisfactory.

Responsibilities
  • 360-degree Banking: Build and deepen customer relationships to increase wallet share and revenues. Offer solutions using the 360-degree banking framework by recommending the right products.
  • Quality Focus: Ensure every engagement with the customer is aligned with creating a delightful customer experience. Improve the Net Promoter Score through impeccable service quality.
  • Product Advisory: Provide thorough understanding and information about all product offerings to facilitate customer needs.
  • New Relationships: Expand the customer base through referrals from existing customers.
  • Customized Solutions: Collaborate with product specialists to ensure the right products are offered.
  • Adhere to Values: Offer products that are fair to both customers and the bank.
Key Qualifications & Skills
  • Educational Qualification: MBA, Engineers, and Graduates with relevant work experience of 0-8 years in relationship management.
  • Relationship Building: Ability to leverage existing customer relationships.
  • Customer Service: Understanding of key customer service parameters.
  • Communication Skills: Excellent oral and written communication skills.
  • Market Sensing: Monitor and evaluate industry trends and customer drivers.
Location and Experience
  • Location: Guwahati, Chennai
  • Experience: 0-8 years

2. Phone Banking Officer

About the Role

As a Phone Banking Officer, you will engage with customers across segments, providing assistance to ease their banking journey. This role involves resolving customer queries over the phone, providing relevant product information, and cross-selling various banking products. Understanding customer profiles, demographics, and banking behavior is key to this role.

Roles & Responsibilities
  • Customer Engagement: Handle and resolve customer complaints/queries over the phone.
  • Product Information: Provide customers with relevant product and service information.
  • Cross-Selling: Promote and sell various banking products to customers over the phone.
Key Skills
  • Language Proficiency: Fluency in spoken English and Hindi.
  • Work Shifts: Open to working in rotational shifts.
  • Relationship Building: Ability to build and develop customer relationships.
  • Communication Skills: Strong oral and written communication skills.
  • Attention to Detail: Keen attention to detail in handling customer interactions.
Location and Experience
  • Location: Guwahati, Indore
  • Experience: 0-6 years

How to Apply

Interested candidates can apply through the link provided in the Important Links section below. Here are the steps to follow:

  1. Sign Up and Login: First, create a new account or log into your existing account on the ICICI Bank careers portal.
  2. Submit Your Necessary Details: Enter all required information accurately, including personal, educational, and professional details.
  3. Print Your Application Details: Once you have submitted your application, ensure you print out the confirmation page for your records.
Training and Onboarding

New joiners at ICICI Bank are assigned a specific portfolio tailored to one of the customer segments. The bank provides comprehensive training programs to equip new employees with the necessary product knowledge and sales processes. These training sessions are designed to endow participants with the essential skills required to serve customers effectively and enhance their career growth within the bank.

Important Links

Apply for E-Relationship Manager Click Here
Apply for Phone Banking Officer Click Here

FAQs

Q: What positions are available at ICICI Bank in Assam for 2024?

ICICI Bank has announced vacancies for the positions of E-Relationship Manager and Phone Banking Officer in Assam for the year 2024.

Q: How do I apply for these positions?

Interested candidates can apply by following the steps provided in the Important Links section. You need to sign up, log in, submit the necessary details, and print your application details.

Q: What qualifications are required for the E-Relationship Manager position?

Candidates for the E-Relationship Manager position should have an MBA, engineering degree, or be graduates with relevant work experience of 0-8 years in relationship management.

Q: What are the key skills needed for the Phone Banking Officer role?

Key skills for the Phone Banking Officer role include fluency in English and Hindi, strong communication and negotiation skills, attention to detail, and the ability to work in rotational shifts and cross-functional teams.

Q: Where are the job locations for these positions?

The E-Relationship Manager position is available in Guwahati and Chennai, while the Phone Banking Officer position is available in Guwahati and Indore.

Q: What is the experience requirement for these positions?

The E-Relationship Manager position requires 0-8 years of experience, and the Phone Banking Officer position requires 0-6 years of experience.

Q: How does ICICI Bank support new employees?

ICICI Bank provides comprehensive training programs for new employees, equipping them with the necessary product knowledge and sales processes to serve customers effectively.

Q: Can I apply for multiple positions?

Yes, candidates can apply for multiple positions if they meet the qualifications and experience requirements for each role.

Q: How do I know if my application has been received?

After submitting your application online, you will receive a confirmation page. Make sure to print this page for your records as proof of application.

Q: Where can I find more information about ICICI Bank’s recruitment process?

For more detailed information, visit the official ICICI Bank careers page and refer to the job postings and application guidelines.

Q: Who can I contact for help with my application?

For any assistance with your application, you can reach out to the support team via the contact details provided on the ICICI Bank careers portal.

Disclaimer
The information provided on the Private Sector Job Update website is for general informational purposes only. All information on the site is provided in good faith; however, we make no representation or warranty of any kind, express or implied, regarding the accuracy, adequacy, validity, reliability, availability, or completeness of any information on the site. Under no circumstance shall we have any liability to you for any loss or damage of any kind incurred as a result of the use of the site or reliance on any information provided on the site. Your use of the site and your reliance on any information on the site is solely at your own risk. The Private Sector Job Update website may contain links to other websites or content belonging to or originating from third parties or links to websites and features in banners or other advertising. Such external links are not investigated, monitored, or checked for accuracy, adequacy, validity, reliability, availability, or completeness by us. We do not warrant, endorse, guarantee, or assume responsibility for the accuracy or reliability of any information offered by third-party websites linked through the site or any website or feature linked in any banner or other advertising. We will not be a party to or in any way be responsible for monitoring any transaction between you and third-party providers of products or services. Contact Us If you have any questions regarding this disclaimer, you can contact us at: [AllJobAssam.com@gmail.com]

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