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Indian Railway Catering and Tourism Corporation Recruitment 2023: 70 vacancy

by Dhrubajyoti Haloi
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Indian Railway Catering and Tourism Corporation (IRCTC) has released a notification for the recruitment of 70 Hospitality Monitor vacancies. This is an excellent opportunity for eligible and qualified candidates who are seeking employment in the hospitality sector.

IRCTC Recruitment 2023: Apply for 70 Hospitality Monitor Vacancies

Indian Railway Catering and Tourism Corporation (IRCTC) has recently announced the recruitment of 70 Hospitality Monitors on a contractual basis for a period of 2 years. The post is extendable by one year based on the satisfactory performance and requirement of the organization. Eligible candidates are invited to appear for the walk-in-interview for the post of Hospitality Monitor.

Apply Mode Walk-in Interview
Interview Date Mention below


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Job Title: Hospitality Monitor

Number of Vacancies: 70

Reservation of Posts: As per the policy of the Government of India, the reservation of posts for SC is 15%, ST is 7.5%, OBC is 27%, Differently abled is 4%, Ex-servicemen is 10%, and EWS is 10%.

Salary: The consolidated remuneration for the post of Hospitality Monitor is Rs.30,000/- per month, including statutory deductions. In addition, Daily Allowance of Rs.350/- per day will be provided for duty onboard in train(s), and Lodging Charges at outstation will be Rs.240/- if a night stay is involved. The staff shall be paid NHA @ Rs. 384/- per NH if worked on National Holidays. Medical Insurance of Rs. 800/- per month will also be provided and reimbursable on submission of valid documents.

Period of Contract: The selected candidates will be appointed on a contractual basis for a period of two years, which may be extended by one year based on their performance and the organization’s requirements.

Place of Posting: The selected candidates may be posted in Northeast States, West Bengal, Bihar, and Jharkhand State. However, the candidates may be transferred/posted anywhere in India at the discretion of IRCTC.

IRCTC Recruitment 2023: Eligibility Criteria and Scope of Work

Are you a hospitality professional looking for an exciting opportunity to work with Indian Railway Catering and Tourism Corporation (IRCTC)? IRCTC has released a notification for the recruitment of 70 Hospitality Monitor Vacancies on a contractual basis for a period of two years. In this article, we will take a closer look at the eligibility criteria for the IRCTC Recruitment and the scope of work for the post of Hospitality Monitor.

Eligibility Criteria:

To be eligible for the IRCTC Recruitment, the candidate must meet the following criteria:

  • Citizenship: Only Indian Nationals are eligible to apply.
  • Age Limit: The upper age limit as on 01.04.2023 is 28 years for UR. Age relaxation is applicable for SC/ST-5 yrs., OBC-3 yrs., ExServicemen- Up to the extent of service rendered in defence plus 3 yrs., and Differently abled-10 yrs.

Scope of Work:

The Hospitality Monitor will be responsible for the following:

  1. Supervision/Monitoring of Food Production, Quality, and Services: The Hospitality Monitor will be responsible for the supervision and monitoring of food production, quality, and services in nominated mobile/static catering units.

  2. Compliance with Company Policies and Standard Hospitality Procedures/Practices: The Hospitality Monitor will ensure compliance with company policies and standard hospitality procedures/practices to maintain high-quality services for passengers.
  3. Proper Men & Material for Nominated Mobile/Static Catering Units: The Hospitality Monitor will ensure the proper men and material for nominated mobile/static catering units to ensure smooth operations and customer satisfaction.
  4. Customer/Passenger Care Related Issues and Effective Complaint Management: The Hospitality Monitor will resolve customer/passenger care related issues and effective complaint management to maintain customer satisfaction.

  5. Feedback, Analysis, and Course Correction: The Hospitality Monitor will collect feedback, analyze it, and take corrective action if needed.
  6. Implementation of Statutory Compliance or Regulations as Applicable: The Hospitality Monitor will ensure the implementation of statutory compliance or regulations as applicable to maintain the highest quality of services.

  7. Supervision & Education of Staff in Efficient Upkeep of Equipment and Devices: The Hospitality Monitor will supervise and educate staff in efficient upkeep of equipment and devices to ensure the smooth functioning of catering services.

  8. Coordination with Various Departments, Offices, and Business Partners: The Hospitality Monitor will coordinate with various departments, offices, and business partners for effective management of catering services.

In conclusion, the IRCTC Recruitment provides a great opportunity for eligible and qualified candidates to work in the hospitality sector with one of the most reputable organizations in India. If you meet the eligibility criteria, don’t miss the chance to apply for the post of Hospitality Monitor and be a part of the IRCTC team.

Essential Qualifications and Experience for IRCTC Recruitment

To be eligible for the position of Hospitality Monitor, the candidates must fulfill the following essential qualifications:

i. Full-time B.Sc. in Hospitality and Hotel Administration from a Central or State Institute of Hotel Management (CIHM/SIHM/PIHM) affiliated to National Council of Hotel Management and Catering Technology/UGC/AICTE/Govt. of India.

ii. BBA/MBA (Culinary Arts) from Indian Culinary Institutes under the Ministry of Tourism.

iii. B.Sc. Hotel Management and Catering Science from Govt. recognized Universities affiliated to UGC/AICTE/Govt. of India.

iv. M.B.A.(Tourism and Hotel Management) from Govt. recognized Universities affiliated to UGC/AICTE/Govt. of India.

Moreover, the candidates must have a minimum of 2 years of relevant experience in the field.

Medical fitness is also a crucial criterion for engagement, and the selected candidates will be subject to a medical fitness test as prescribed by IRCTC.

IRCTC Contractual Engagement: Important Information for Applicants

Are you looking for a contractual engagement with IRCTC? Here are some important details that you need to keep in mind before applying for the same.

Eligibility Criteria:

As per IRCTC’s policy, only Indian Nationals are eligible to apply for contractual engagement. Moreover, those who are already working in Govt. / PSUs may apply through proper channel/submit NOC at the time of Interview. In case of selection in IRCTC, they should submit proper relieving letter from their present employer.

Termination of Contract:

This engagement is purely contractual in nature and will not entitle any candidate to claim for regular/permanent employment in IRCTC. The contract may be terminated by giving one month’s notice by either side. However, if the performance during the contract period is not found satisfactory, the contract may be terminated with 15 days notice.

Selection Process:

Candidates should ensure that they fulfil the eligibility criteria prescribed for the post they have applied for. In case it is found at any stage of the selection process or even after engagement that the candidate has furnished false or incorrect information or suppressed any relevant information/ material facts or does not fulfil the criteria, his/her candidature/services will be summarily terminated.

IRCTC reserves the right to cancel/amend the advertisement and/or the selection process there under. The number of vacancies to be filled may increase or decrease depending on the requirement of IRCTC at the time of engagement.

Read Also:
Indian Railway Catering and Tourism Corporation (IRCTC) Limited Recruitment 2023

Security Deposit:

The selected candidate(s) have to furnish a security deposit in the form of DD for Rs. 25,000/-. However, medical insurance will be provided by IRCTC to engaged candidates.


No TA/DA will be paid to the candidates for attending the walk-in interview. In case of extension of the interview, candidates will have to arrange their own stay and food. It is desirable to have knowledge of computers (MS Office), preparation of reports, ability to solve problems and make rational decisions.

Correspondence courses will not be considered. Any corrigendum/clarifications on this advertisement, if necessary, shall be uploaded on IRCTC website and no separate press coverage will be given in the newspaper.

One important thing to remember is that the candidate can appear at any one convenient place only. Attending at more than one place will be liable for disqualification.

In conclusion, IRCTC contractual engagement can be a great opportunity for individuals who want to work on a contractual basis. However, it is essential to fulfill the eligibility criteria and follow the guidelines mentioned by IRCTC to increase the chances of getting selected.

How to Apply for IRCTC Recruitment: A Step-by-Step Guide

If you are interested in applying for IRCTC Recruitment, follow these simple steps to ensure a smooth and hassle-free application process:

Step 1: Download and Fill the Application Form
Download the Application Form attached with the recruitment advertisement and fill it out completely. Make sure all the required fields are filled in and all the information provided is accurate and up-to-date.

Step 2: Gather Required Documents
Gather all the original documents as well as one set of attested copies of required documents such as caste, education, and experience certificates. Also, make sure to have three recent passport size photographs.

Step 3: Submit Application Form and Documents
Submit the completed Application Form along with the required documents and photographs at the venue of the interview. The documents will be verified at this stage, so make sure to carry all the original documents with you.

Step 4: Attend Personal Interview
Candidates will be selected based on their credentials and performance in the personal interview. If selected, the offer of engagement will be issued to the suitable candidates in the order of merit and number of vacancies, subject to verification of antecedents.

In conclusion, make sure to carefully follow all the instructions mentioned in the recruitment advertisement to increase your chances of being selected for the position. Good luck!

Schedule of Walk-in-Interview for IRCTC Recruitment:

  1. Venue: SIHM/Durgapur, Jemua Road, Aahoron Building, West Bengal: 713206. Date: 11/04/2023.
  2. Venue: Hotel Polo Floatel Kolkata, 10 Strand Road, BBD Bag, Kolkata 700001. Dates: 17/04/2023 & 18/04/2023.
  3. Venue: BNR Ranchi Hotel, Station Road, Sri Ram Toly, Ranchi, Jharkhand-834001. Date: 25/04/2023.
  4. Venue: IHM/Gangtok, Sajong, Rumtek, Ranipol, Gangtok, Sikkim-737135. Date: 09/05/2023.
  5. Venue: IHM/Guwahati, Upper Hengrabari, Chachal, Barbari, Opposite Doordarshan Quarters, Guwahati – 781036. Dates: 11/05/2023 & 12/05/2023.
  6. Venue: IHM/Hajipur, Hajipur, National Highway 19, Hajipur, BR 844101. Dates: 16/05/2023 & 17/05/2023.

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