Kran Consulting Pvt Ltd Recruitment 2024: Are you looking for an exciting career opportunity in the field of technical support? Kran Consulting Pvt Ltd has announced a fantastic opportunity for qualified individuals to join their team. They are recruiting for 10 Technical Support Posts, providing crucial support for various IT projects in the North East region. In this comprehensive guide, we will cover all the details you need to know about the recruitment process, job requirements, responsibilities, and how to apply.
Last date: 10th June 2024
About Kran Consulting Pvt Ltd
 Assam Direct Recruitment Guide Book PDF Assamese Medium: Click Here |
Since its establishment in 1995, Kran Consulting Pvt Ltd has been a prominent player in the government sector, delivering high-quality consultancy and software solutions to numerous government organizations and departments. The company has played a significant role in various prestigious projects of national and international importance, working with major clients, including state and central government departments, state/central PSUs, and projects funded by WHO, the Asian Development Bank, and the World Bank.
Job Details
Name of the Post: Helpdesk/Technical Support
- Number of Posts: 10
- Job Location: Guwahati, Assam
- Pay: Based on experience
- Age Limit: 22 to 28 years
Educational Qualifications and Skills
To be considered for the Technical Support positions at Kran Consulting Pvt Ltd, candidates must meet the following educational qualifications and skills:
Educational Qualification
- Diploma/Graduate with IT knowledge.
- Hands-on experience in Windows/Linux/Mac OS environments is preferred.
- Knowledge in writing formal letters, formal emails, and preparation of minutes of meetings is advantageous.
Required Skills
- Serve as the first point of contact for customers seeking technical assistance over the phone, email, or other mediums.
- Tech-savvy with working knowledge of office automation products, databases (RDBMS preferred), and IT-related terms.
- Good understanding of computer systems, mobile devices, and other tech products.
- An in-depth understanding of the software and equipment used by customers or the organization.
- Ability to diagnose and resolve basic technical issues.
- Customer-oriented and cool-tempered.
- Logical thinker with the ability to deal with difficult callers.
- Good interpersonal and customer care skills.
- Excellent problem-solving and communication skills.
- Good accurate records keeping.
Job Responsibilities
As a Technical Support professional at Kran Consulting Pvt Ltd, your responsibilities will include:
- Serving as the first point of contact for customers seeking technical assistance over the phone, email, or other communication channels.
- Using your technical knowledge to diagnose and resolve basic technical issues.
- Ensuring a high level of customer satisfaction by being customer-oriented and maintaining a calm demeanor.
- Keeping accurate records of customer interactions and resolutions.
- Utilizing your understanding of office automation products, databases, and other tech products to assist customers effectively.
- Demonstrating excellent problem-solving and communication skills to handle customer queries efficiently.
- Preparing formal letters, emails, and minutes of meetings as required.
No Application Fee
One of the appealing aspects of this recruitment is that there is no application fee. This makes the application process straightforward and accessible.
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How to Apply
Candidates can apply by sending their updated CVs to the email address careers@kran.co.in. Alternatively, you can apply directly through their website at Kran Consulting (https://www.kran.co.in).
Important Date
- Last Date to Apply: 10th June 2024
Ensure that you submit your application before the deadline to be considered for this excellent opportunity.
Conclusion
The Kran Consulting Pvt Ltd Recruitment 2024 for 10 Technical Support Posts is an excellent opportunity for individuals with the right qualifications and skills. By joining Kran Consulting, you can look forward to a fulfilling career in IT support, working on significant projects that make a difference. Don’t miss the chance to be part of a reputable organization that values its employees and offers numerous opportunities for growth and development. Apply today and take the next step in your career!
